My LCD screen was cracked when I took it from the box. Took it to authorized Sharp service center and Sharp refused to repair or replace it even thought it was less than 2 weeks old. Best Buy would not touch it. I had my receipt, box and all packaging. Be very careful as Sharp makes excuses as to why they will not honor their warranty. Very hard to deal with. I will never buy a Sharp product again as they do not stand behind their products.
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