Like most people I was frustrated by my treatment with the operators at the "611" customer service, in addition I had a coupon they were going to honor. You know those coupons that come in the box with the new phone for free stuff - well my local stores refused to honor stating it had to be a corporate store, well I called the corporate office, lodged my complaint and they "SAY" they are overnighting it to me. So we'll see.
So after several phone calls, and websearches this is what I located in case you want to take your complaing to a higher level;
Profile
A wireless telecommunications carrier that offers wireless broadband personal communication services through its subsidiaries.
MetroPCS Communications Inc.
2250 Lakeside Boulevard
Richardson, TX 75082-4304
Phone: (214) 570-5800
Fax: (214) 265-2570
Web Site: www.metropcs.com
Registered Agent (for acceptance of service of process - lawsuits)
Corporation Service Company
2711 Centerville Road #400
Wilmington DE 19808
800-927-9800
MetroPCS Management
Roger D. Linquist
Chairman, President & Chief Executive Officer
Thomas C. Keys
Chief Operating Officer
J. Braxton Carter
Executive Vice President and Chief Financial Officer
Mark A. Stachiw
Executive Vice President, General Counsel and Secretary
Douglas S. Glen
Senior Vice President, Corporate Development
Robert A. Young
Senior Vice President, Market Operations, Northeast
Herbert "Chip" Graves
Senior Vice President, Market Operations, West
Malcolm M. Lorang
Senior Vice President and Chief Technology Officer
Christine B. Kornegay
Vice President, Controller and Chief Accounting Officer
Keith D. Terreri
Vice President, Finance and Treasurer
John J. Olsen
Vice President and Chief Information Officer
Phillip R. Terry
Vice President of Corporate Marketing
David Walker
Vice President of Network Operations
Ed Chao
Senior Vice President Engineering & Network Operations
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