Complaint / Review
Verizon Wireless
Complicated & deceptive rebate practices

I purchased a new phone, eligible for a rebate, through Verizon. I was told that I would need to return a completed rebate form and my original receipt. I was *not* told that I would also need the part of the large, unwieldy box that had the bar-code on it, nor that my rebate would be good for store credit only. I acknowledge that these details *were* in the fine-print on the rebate form, however I found the process unduly complicated, inflexible, and somewhat deceptive. I think that most people would have recycled the box automatically, as I did.