Usacomplaints.com » Shops, Products, Services » Complaint / Review: Cellularchoices - Verizon Wireless - Missing Rebate Forms Block $50 and $150 Motorola E815 Rebates. #164814

Complaint / Review
Cellularchoices - Verizon Wireless
Missing Rebate Forms Block $50 and $150 Motorola E815 Rebates

Cellularchoices order # 595113225.

Motorola E815 wireless phone purchased online 10/18 promised $50.00 CXR Verizon Motorola E815 rebate and $150.00 IPC Mail-in rebate which I have never received because I have been unable to secure the rebate forms for submission.

There were no rebate form (s) received with my shipment. When I tried to download the rebate forms online I received the following error: http error 404- File or directory not found

Verizon rebate center finally emailed me their rebate form which I submitted via US post office by due date yet Verizon insists they never received my initial rebate request so now I have to resubmit rebate form again.

Reps spoken with at phone #s called have not proven helpful. Today Mr. Gaurav (866-423-2073) promised to expedite my rebate concerns and request his company email rebate forms; however, he also referred me to a rebate processing website and phone # that has not supported his firm since August!

Rebates are time sensitive. If a consumer does not remit their requests timely the claim will be denied;however, if consumer can not secure these nor ever received the rebate forms in the first place how can we possibly meet the submission deadline?



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