Usacomplaints.com » Electronics and household app. » Complaint / Review: Tmobile - Tmobile is So careless with a customer information. #348940

Complaint / Review
Tmobile
Tmobile is So careless with a customer information

Tmobile is the only phone company i have been with that i have had to change my password 6 times in 1 week, because they are letting people calling in and ordering phones. Right now they have accumulated over 800 dollars in fees on my account and they even changede my address to a houseon tx one. I had to go into the store repeatedly to get my password and address changed. Now you tell me how the hell is this person keep getting into my account. If you ask me i'm thinking its a inside job. Because out of all these phones that have been order with a new line, i have never recieved not one of these phones to my address, but when i call in the lady says well it says your address, but then she says we have to wait till they do some research on some things,

So now this is month 2 with a bill way over a 1000 dollars, and i refuse to pay it. I still give them the monthly payment that i have always paid them. I'll be da*ed if i pay them for thier mistakes.! And they cant deny me if i want to leave tmobile without paying a ETF, because its thier thier fault that they keep letting people order s*t on my account.


Offender: Tmobile

Country: USA   State: Georgia   City: Atlanta
Phone: 8006725390
Site:

Category: Electronics and household app.

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