Usacomplaints.com » Miscellaneous » Complaint / Review: T-Mobile - Charged for Unrequested Extras and Forced Into $30 Internet Add-On. #608877

Complaint / Review
T-Mobile
Charged for Unrequested Extras and Forced Into $30 Internet Add-On

Okay. So I have been with tmobile for close to 4 running on to 5 years. All was well until they started charging for stuff that I havent even added to my contract or used. Every 2 years we extend our bill because tmobile DID have good service plans, now they are crap! Every time I call customer service they tell me I have better discounts and benefits than those who are beginning a new contract, sike! So im pretty much done with tmobile and I would advise everyone to stay away from this company, if I could. The workers at tmobile are rude, they dont answer any questions, and they say one thing but another shows up on my bill.

Oh and btw? I tried upgrading my blackberry and they told me I have to get internet for $30 for each phonee. Whats up with all that? They act like money grows on trees. Atleast at&t allows you to select from their limited internet access, which is $15 dollars less, or from their wide variety of phones that dont need internet or a data plan. When I walked into tmobile all they had were smart phones and the flip phones that no one wants to buy. Good job tmobile, you were once the best cellphone company around.



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