Complaint / Review
Aaron's Sales & Lease Ownership
Fairfield store threatened court over computer worth $600

I have dealt with two different Aaron's stores, one in Woodland, Cal., and one in Fairfield. I am currently a customer of the store in Fairfield. I was told that the desktop computer I got was brand new and that it had what I was looking for in a computer. That was a complete lie.

I made one payment so far. I told them to come and get the computer because I looked it up on the Dell website and it is worth about $600.00. They charge twice as much. The store manager said I am liable for four months. I told him that I should not be liable for four months if I tell them to come and get the computer. He said I then needed to bring it to them by 5 p.m. or he was taking me to court to get the whole amount. I told him I was not going to take it to him and that he should have someone come and pick it up. He said he was not wasting gas to come and get it. I said neither was I, because you guys delivered it to me and as such you should pick it up. I told him I was not trying to keep the computer, so he should tell me that he is taking me to court. He hung up on me.

I called the Aaron's customer line and made a complaint, and a person from headquarters is going to call me and resolve the issue.