I acquired a Tracfone (Motoraola Design D - 139) while visiting in Sc, set it up and place 60 models onto it.
To begin with, it had been difficult to make use of the telephone, you'd call the amount, and also the phone did nothing, I had been just in a position to utilize it significantly less than 3 times.
Then, I included additional time, another 60 models, which was it, the telephone ceased operating, I kept receiving concept the telephone had blocked outgoing calls.
I called Tracfone customer support (Asia???) and tried to solve the issue, to no avail. I ultimately named four-times, without any achievement, today, I'd a telephone with 123 models on it, and maynot use it.
I looked up the amount for that corporate practices in California, named and requested to talk to somebody in administration, I acquired a Al Beattie, who paid attention to my criticism, and, tole me that I'd receive another
Telephone on Friday, it ultimately came on Thurs. I should also note, I'd delivered atleast 8 to 10 e-mail with small reaction.
Al explained to contact him ack once the telephone came and he'd look after changing it around, bot the models and quantity. Used to donot notice from Al, and quit two concept on his voice-mail. Subsequently, I named client service for that sixth period, and, was guaranteed the telephone could be employed in fifteen units, and to test it then, I waited a half-hour, no telephone support. I called back again, experienced the exact same jive, with no support again, I sent again, no reaction, I named customer support again, spoke towards the broker for one hour 5, she produced something solution and tole me by July 5th, the telephone is likely to be functioning. You know what July fifth arrived and went but still no support. I named corporate again and informed the phone owner that I needed to keep in touch with somebody in administration, I acquired a women, who, stated that she'd obtain the phone operating, after another two hours, no offer, she began to provide me entire serives of figures to come right into the phone, I informed her, that I'd enough, I possibly desired a brand new phone, an update or, I needed the buying price of the phone returned and that I needed the abandoned models returned aswell. I had been guaranteed that I'd possess the phone, but, nevertheless no phone, no service, only a lot oflip service.
Tracfone customer support both abroad and domestic SUCKS. I had been loving for that current email address of the boss FJ Pollak, but, could not fin it.
AID, I've had enough of Tracfone, ten calls to client service, four calls to company, three messages left but still no telephone, no service, nothing. Is that this anyhow to complete business??? I believe not...
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