Usacomplaints.com » Electronics and household app. » Complaint / Review: TracFone - Do not stand behind what they say. #246979

Complaint / Review
TracFone
Do not stand behind what they say

The underside type of my criticism is the fact that Tracfone wouldn't remain behind what their customer support representatives explained. And, due to it I had been not able to interface my telephone number. Their Repetitions explained that I really could move the moments I'd quit on my Tracfone possibly before or after porting the amount. Therefore, once I (really AT&T) began the procedure of "porting the amount" I named Tracfone (minute phone where I had been LIED to) and had the moments moved. When I attempted to complete the interface, Tracfone explained that since my telephone was deactivated so that they couldn't port the amount. Two of the Repetitions lied and also the "boss", that I requested to become used in, could not perform a factor for me personally. Stated I'd need to purchase more moments and reactivate my telephone. And, he really stated I'd require a new simulatoris card!!! Achieving customer support is hard enough and that I have yet to talk to one which includes a "minimum" highlight—I continuously keep these things please replicate the things they have stated and proceed slowly. There's so much background sound that it creates their highlights actually harder to comprehend. Tracfone includes a LARGE customer support issue and really should be prevented being an alternative for "pay-as you-go" cell use.


Offender: TracFone

Country: USA

Category: Electronics and household app.

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