Usacomplaints.com » Electronics and household app. » Complaint / Review: Best Buy - Kennewick, Washington - Inadequate business training. #187589

Complaint / Review
Best Buy - Kennewick, Washington
Inadequate business training

We purchaced an LG LCD tv and LG "French-Door" refrigerator. At that time the salesman asked if we would like BB put up it and in the future out. We rejected.

Ended up we'd a little of difficulty. I called following day for support. After spending about $3500 together,

They desired to cost $100 to get a support phone, that we rejected. I also allow the individual about the telephone

Realize that that kind of "support" is extremely bad company training for that amount of cash we would tossed

Within their laps.

But wait! There's more

The fridge comes, is mounted nicely, the people were excellent. Nevertheless, when trying to eliminate

All of the defensive recording from 14 gabillion components within this fridge, I clicked off only a little supply about the slip-up "Opti-container clearer/humidifier" doorway. I required a replacement component along with aid. Because they claimed they'd, customer support did not return the phone call.

I called again. Lastly they called back. The guy guaranteed he discover what he might and contact me back, or 'd consider it and obtain a component for me personally.

I called the 888 quantity for Bestbuy Customer Support.invested 1/2 time about the telephone simply to discover

1) they do not possess the component

2) they do not possess the component since the item is fresh plus they have no idea when they may even obtain the component

3) they are able to send something man to have a look and purchase the component they can't-get.

Do you consider I'm going to be a faithful client of Bestbuy today? Uncertain!



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