Usacomplaints.com » Electronics and household app. » Complaint / Review: Samsung - Horrible refrigerator and worst service. #444260

Complaint / Review
Samsung
Horrible refrigerator and worst service

We bought a Samsung alongside fridge. Exactly what a chaos... Don't buy the product... We bought the warranty from Bestbuy. The system includes a damaged "motherboard". I've been looking to get it fixed for nearly 14 days. I'm informed by Geek Team the component is requested. After I contact to verify the component has been requested I'm informed by one-rep that's has. I contact the restoration organization plus they claim they've requested it and also the insurance provider stated they are able to have it cheaper as well as for the restoration organization to stop the purchase. It's a royal run-around. I can not appear to obtain a primary or truthful response from anybody. The underside line is neither one of these appear to understand or care exactly what the additional one does, Within The mean-time I've dropped countless bucks worth of food; but still don't have any fridge.

Please don't purchase a Samsung item. You'll be tossing great cash after poor and obtain no customer support help if so when the merchandise stops functioning. I believed that Bestbuy might recognize the agreement to correct the merchandise; after fourteen days I'm a component ought to be situated and instantly shipping ought to be completed to correct

The problem.


Offender: Samsung

Country: USA   State: Florida   City: Fort Myers

Category: Electronics and household app.

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