Usacomplaints.com » Electronics and household app. » Complaint / Review: Sears - Alarm sounding!. #304553

Complaint / Review
Sears
Alarm sounding!

2 months before my alarm appeared on my fridge. I really could observe that the electronic show had ceased operating; it appeared as though there isnot any energy. After I popped the doorway to determine if issues were thawed out I noticed the doorway alarm noise. I looked over it and noticed the energy was back on. After I shut the doorway the electronic show went. I named customer support to record the issue. Our fridge is 1.5 yrs old and under warranty.

They sent a specialist who explained the wiring was poor. The technology stated he requested some components which the components might get to my house. Another day was established to get a technology to return and deploy the components. Following a week I obtained a container that had some components inside it. Another technology arrived and looked over the fridge. I showed him the components and he questioned why these components were delivered. Well obviously the components that had appeared weren't the components the minute technology required. Then he explained that it had been the circuit-board which was poor. He used some cables, the fridge however preventing when it desired randomly.

Another week passes and much more components appear. Again another technology arrives, changes the circuit-board and you know what, it did not repair the problem. More components are requested. Another week passes. The technology calls to express he's likely to be overdue. I say okay, I Have just lost four times what’s several more hours. The technology never turns up. I contact, customer support claims they do not display a call within the program. Another week passes. Another technology arrives. Appears it around and claims, you will need a new doorway. Yes, that is it, a brand new doorway. The component gets requested along with a day for that technology ahead out is planned. The visit day comes around and that I obtain a phone from customer support. They inform me the component was not delivered plus they stop my support visit. 2 hours later the doorway comes on my patio. I remove it of the container to appear the component over. It seems okay. Customer support is known as plus they inform me they cannot emerge, they're active. Another week passes. Another technology turns up. He requires one consider the doorway and claims the joint is bent. He informs me another doorway is likely to be delivered. Obviously it's still shattered. I will suppose this can continue. They haven’t a what’s wrong using the fridge. I'll proceed to contact and spend my oneday off per week awaiting the repair of my guarantee fridge.


Offender: Sears

Country: USA   State: Washington   City: Sumner

Category: Electronics and household app.

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