I bought a 36 inch Sony TV and purchased an extended warranty, as suggested by the sales representive. The extended warranty is effective until 2010. Recently I had some problems with my TV. I called the cable company out to assure nothing was wrong with my cable before, I called for service thru my extended warranty. They assured me someone would call within 24 hrs. Three days later, I called again. They assured me someone would call within 24 hours. It is one and half months later and through many attempts to get some service for my TV. No one has still contacted me. I did get a rep to tell me that, they don't even have anyone that services my area. I have made many email and phone calls to try and resolve this and I keep getting the same thing.
I have phone records and emails as to when I have contacted them. They have fraudulently sold me a contract that they can not honor. I do plan to take legal action.!!
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