Usacomplaints.com » Electronics and household app. » Complaint / Review: Sony - Extended Warranty Camera Repair Ended With $85 Review Fee. #240193

Complaint / Review
Sony
Extended Warranty Camera Repair Ended With $85 Review Fee

I bought a sony camera with an extended warranty for $350 (camera) and $85 (extended warranty). Something went wrong with the display. I called Sony, the said it wasn't covered by the regular warranty, but was by the extended. So I sent it to Precision camera. Then I got e letter back from Service net, the Sony warranty administrator, saying it couldn't be fixed, and it cost $85 to determine that, and that I should sign the enclosed paper to get a check for $265 (350-85). They told me the $85 was a review fee for the time it took to see if it could be fixed. Then I called and they told me it was for S&H. This sucks!!!


Offender: Sony

Country: USA   State: California   City: San Diego

Category: Electronics and household app.

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