Complaint / Review
Circuit City Stores, Inc. # 1610
Failed to inform me of a restocking fee if a item is returned. I was charged $164.99 when I returned item

I purchased a notebook computer from Circuit City in Waco, Texas.

The computer was purchased for a non-profit youth organization; "The Young Marines" which is a tax free organization, however Circuit City charged me tax on the item.

After I purchased the notebook computer and upon checking contents after I got home, I found that the operating software was missing. When I attempted to return it the store manager advised me of the restocking fee. When I purchased it I was not informed of a restocking fee. I feel I have been ripped off for $164.99 plus time and trouble.

Our organization was going to purchase a total of 5 computers from Circuit City if they proved to be of use to us.
Sales ticket 161001365290
Circuit City Incident # 11514