On December 17 I went to Circuit City to purchase a compaq notebook computer; the one that i had chosen was on sale for 799. The sales person told me that the hp notebook (which is literally the same as the compaq) would be 699 after the three mail-in rebates totalling 350. List price was actually more, but with the rebates i would be saving 100. Comparing the two computers, it made sense to purchase the hp computer and save 100. He gave me all the appropriate sales receipts with the pertinent information about the rebate offers.
I entered my information online at the circuitycityrebates.com website; was told that all was accepted and as long as they received the hardcopies of all the sales receipts, i would be receiving the checks within 8 weeks of my postage date. I then received one email from circuit city stating that they had received my paperwork and were processing it; i then inquired about the other rebates that i had submitted and was told that the other ones were not valid rebates. They were only doing one 150 rebate on this computer. So i ended up with a computer that cost me more money than i would have spent and they were blatently fraudulent with their promises.
I believe this is called the bait and switch routine and i am filing a complaint with the better business bureau. I will never shop at circuit city again and i am suggesting to all my family and friends to follow suit. I'm a single parent with a tight budget, i surely don't need to be robbed of my hard earned money and have promises made to me about anything.
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