Complaint / Review
Dell
Long Hold Times and Overseas Technical Support Delays

I want to make a complaint about Dell Computers. I believe they are the ultimate rip-off.

They advertise great customer service, however, I have never been on hold for technical support less than half an hour. In addition, I cannot understand the technicians due to the time delay. This is because they are on the other side of the planet.

I believe that this is a complete misrepresentation of the service they advertise.

I will never buy a Dell again.