Usacomplaints.com » Electronics and household app. » Complaint / Review: Xium Direct - Ripoff never received a refund for returned item. #105095

Complaint / Review
Xium Direct
Ripoff never received a refund for returned item

I returned a dish type antenna on Oct. 20 for a refund. They received it on Oct. 26 at their business by someone named Macworther. I called on Nov. 18 and was told the refund was being taken care of the next day.

I sent them 2 emails between that date and Dec. 3 and received no response at all.

On Dec. 3 I called them and was transfered to a customer service rep. I waited 15 minutes, hung up and called again. This time they took my phone number and said they would call me.

As of this date, no phone call and no refund. These people are real ripoff artists. To bad I didn't see your web site before I ordered from them.


Offender: Xium Direct

Country: USA   State: Texas   City: Amarillo
Address: 4720 N. E. 24th
Phone: 8063834140

Category: Electronics and household app.

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