Sprint is definitely a rip-off just like each report on this site mentions. I had a $150 refund coming after a year of service where our deposit was to be returned. IT TOOK OVER 8 months and the BBB to get a call back from Sprint.
Then they promised that 'the check was in the mail". Two more months went by (with many calls to sprint in between). The only way I finally got a response from them was sending a complaint to BBB. When Sprint finally sent a letter (believe it or not, with some contact names and numbers), I called them, played back some recorded conversations I had with some of the 'found on the street reps', and finally Sprint refunded my money (meantime, since then, I was still in a contract for about 6 more months).
During the remainder of my contract, my cellular service "mysteriously" has gotten worse! I dont get any direct calls, they keep rolling into voice mail (get this, the rolled calls into voice mail doesnt ring my phone until half-day to next day!!! I've tried it myself and couldnt believe it when I called my phone and never got the ring, or the voicemail response untel next day).
Ive complained to SPRINT and got the usual run - around. There HAS go be a better cellular service out there. Any suggestions?
0 comments