My boyfriend and I work together at a business that he owns. One day an employee at Universal comes in and told one of his employess to sign a contract that will save the company money on their gas bills. Being that I was not there and he was busy working on a client, universal told his employee to sign. Not realizing what we would be getting into, she signed her name.
We then got our bills and realized that there was a significant increase. We called them several times explaining that the person who signed was not the owner and was only an employee. They said that there was nothing they could do. Here we were stuck to these high gas and electric bills to pay, while the employee has quit her job.
We then contacted a lawyer and finally they were willing to take Univeral off as our main supplier and we would resume to Consumers Energy. We thought that it was over and done with. Several months are going by and we are still paying Universal. I contacted a man named Jordan who kept on giving me the run around. We are stumped and don't know what to do!
From what we've experienced, Universal is a manipulating and fraudulant company, If u see them knocking on your doorsteps, don't even open the door! Read what you sign and if it sounds to good to be true, it probably is!
Kim
ionia, Michigan
U.S.A.
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