I bought a pop machine many years ago and agreed by contract to pay $12 a year to rent two (2) Co2 cylinders from this company. Last year I was late paying my bill and they charged me over $40 dollars to become current on my debt.
I vowed to myself to pay the bill on time this year, but with only one invoice sent months before it is really due, I lost track and neglected to pay on time again. I decided to take the cylinders back and cancel the contract because I haven't used the stupid gross mess making, teeth rotting, space taking, expensive pop making machine he sold me at a home show at least 10 years ago. I would give back the machine, too, even though I had paid somewhere near $200 for it.
Today he charged me $43.06 for the late invoice of $12 - nearly 4 times as much again! When I complained he threatened me with court and to charge me $150 for the cylinders. I asked him how he can sleep nights and he smiled and said, "Very well now for 17 years of business!" He taunted me and blamed the overcharge on the contract I had signed (yes, over 10 years ago) and told me to go read it.
There were no reminder statements sent, no courtesy calls made to my home to ask for the $12. They did not always charge these fees, either, or I would have quit the contract long ago if they had. It is quite convenient for him to take care of business this way when he is in the winning seat because of his negligence to be considerate. I am glad I am no longer the fool and have released myself from his Ripoff Attitude.
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