Starting in August My brokerage account was debited twice totalling $300.00, on August 24 my checking account was debited for $390.00. I never authorized this company to debit my account nor have I ever been involved with this company. I contacted my bank to find out how to dispute and get the funds reversed. They stated that they would investigate but while investigating they would put the account on hold/freeze my accounts until the investigation was over, I have to wait to see when I would get my $690.00 back. I'm so upset, this is so unfair. Who are these people?
Well today, I finally got someone on the line and they stated that I had made authorization for the deductions, I asked for what he stated, "you should know" I asked him what type of company this was and he said he wouldnot explain it. He was so rude, I finally asked him to send documentation with my authorization he said he didn't have to. Where do they get off? They can deduct monies from my account but they can't tell me why or who they are?
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