This is my second post within the past year. I too was a victim of the Stainsafe warranty scam. I notified the Florida Attorney General's Office and provided them with detailed documentation regarding their scam. I too made hundreds of calls to Stainsafe and received nothing but lies from their "so-called" customer service reps. I have been dealing with Stainsafe since 2002.
WELL... I finially got somewhere today. I located telephone numbers to VIP's with Stainsafe.
#1- robert sayre / president of stainsafe (561) 622-4260 x114
#2- steve friedman / chief financial officer (561) 622-4260 x118
#3- irving s. Friedman / company treasurer (561) 662-4260 x123
#4- tony milano / vp of administration (561) 662-4260 x117
#5- doug wright / gm vp of operations (561) 662-4260 x200
#6- carla malone / customer relations mamager (561) 662-4260 x126
I called these individuals up and advised them that they would be receiving a small claims civil suit from my local township and that each of them would be required to appear in court.
On 10-27 I was contacted by Mr. Sayre himself regarding my claim. He was very nice and advised me that I would be taken care of. I received a confirmation letter from the company today where my check had been mailed to my residence. We'll see if it arrives. But... I did get more done today than any days in the past. I was contacted by three different representatives from Stainsafe advising me my check had been "overnighted" by Fedex.
People, don't give in to them. I heard a rumor that Stainsafe was in the process of filing Chapter 11 to avoid all the money which is owed to consumers. Good luck and don't give up. These numbers that I have provided are good and will get you results.
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