I bought a Toro mower from these people and it was in the shop the first year and every year after, it's a piece of crap. This year it's been in the shop 4 times, and they keep it for 2 weeks or more each time. I called and complained about his mower, they just don't care how much trouble it is - they won't replace it. This will be the 2nd crankshaft on a 4 year old mower.
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