We took a water sample in, and was told we NEEDED to buy a bunch of stuff. We were going to try it a different way, but the man at the store kept pushing so we bought the first chemical he told us we needed, an alkalinity product.
We went home and decided to go with our original plan and called the store. We were then told that we could not return it and there was no returns. This is not on the website, but is apparently on the back of the reciept. I have not found the reciept yet, but I intend to go to the store when I do. I think that they are deceptive at best
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