Usacomplaints.com » Construction & Repair » Complaint / Review: Home Depot - Merchandise Credit of $691.19 Issued for Water Heater Return. #810426

Complaint / Review
Home Depot
Merchandise Credit of $691.19 Issued for Water Heater Return

On January 16, I went into the Home Depot with a water heater to return. Once inside, I realized I did not have my receipt. I went outside and looked in my truck but did not have it, so I came back inside to get the water heater and go home and get my receipt. The clerk then said, "I can give you a merchandise credit." I said OK because I was going to purchase other items anyway. She issued me a merchandise credit for $691.19, Receipt # 38540001753409.

I proceeded into the store and picked out an entry door 36x80 and two interior doors, also 36x80, for a total of $302.46 and used the merchandise credit to pay for the items. That left a balance of $388.73 on my merchandise credit that they issued on January 16, Receipt #3854000981233.

After I returned home, I realized that the doors I purchased were the wrong size, so I returned them to the store with the receipt above, and the clerk gave me the merchandise credit back for $302.


Offender: Home Depot

Country: USA   State: Ohio   City: Centerville
Address: 5860 Wilmington Pike

Category: Construction & Repair

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