Complaint / Review
Suburban Propane
It's a National firm Gouging, unfair practices, immoral

I moved from my current address, notifying the company in advance. I had overpaid by over one thousand dollars. They refuse to refund the amount, due to a contract I had signed for long-term service with them.

I explained that I wasn't CHANGING companies, I was MOVING and didn't need propane anymore. It didn't matter one iota to them.

I have since received an additional billing for over two thousand MORE! This, presumably, will be for propane I had contracted for but HADN'T used and which they are free to resell (and will).

This practice is not only immoral, it certainly does not speak well of a national firm and it's business practices. BEWARE Suburban Propane and sign with them only after careful consideration, if at all!