We purchased our living room set from Rooms to Go two years ago for over $2000.00. When received it had to send back several times for scratches and cuts in the leather. We finally got a decent one delivered. Then several times the legs kept breaking. I am only 120 lbs and we are barely home, so not sure why legs on a sofa that is over $2000.00 would keep breaking. Then the "leather" is stapled to the frame and all the staples came out of there "wood" so the whole thing is falling apart. The only offer a 1 year extended warranty and say someone will call for an extended warranty. I never received the phone call. Close to the end of my warranty the wired lever used to recline broke. I called customer service and was told i needed to go to the store. At that time i had medical issues and couldnt make it to the store for quite a few months. I finally made it to the store, spoke to a sales associate and he told me to walk around the store to see if i like any other set.
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