Complaint / review / scam report
Orange County Design Group
Rude and Arrogant Customer Service

Complaint / review text:
I called OC Design Group to request a quote for services. Their cust serv rep was impatient and rude. When I sent them an email to complain about their service, Marc responds as shown below. He justifies his rudeness by claiming I was salesman. After I told him several times that I wasn't trying to sell anything and that I was potential customer, Marc still felt compelled to respond as follows. I'm posting this so that everyone can see the type of character of a person representing OC Design Group is like. Good luck doing business with them.

FROM: Marc Byerley
TO: Luis M. Alarcon
Message flagged
Monday, August 1,2011 8:53 AM
Message body

You're so cute Luis!

If you didn't sound like a f*kin cheezy salesman when you called, yopu would have been treated like a respectable client. I implore you when you speak with people to be authentic NOT cheezy!

Contact information:
Author: Contact with Author

Offender: Orange County Design Group

Country: USA   State: California   City: Newport Beach
Address: 620 Newport Center Drive
Phone: 9496107444
Site: orangecountydesigngroup.com

Category: Construction & Repair

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