As you'll see when you search for either National Moving Network or AY Transport, I have a lot of company in my miserable experience. If only I'd thought to search NMN online before paying my deposit - but thank goodness I did search the morning of my supposed move. I'll keep it short - run, don't walk, far, far away from either of these companies.
My experience prior to my move was the same as what others report here - eerily alike. Ask for a supervisor? The receptionist will tell you to quit pestering them. Demand a call back on voice mail? They won't call back. And whatever company they claim is doing the move for you is probably AY Transport - of course since I was moving WI to MN, they called themselves "Midwest Relocators" in my case. Not sure? Do a reverse look-up on "the mover's" phone number - that's how I finally put that piece of the puzzle into place.
The only upside is that due to the pit in my stomach from not getting the final details pulled together, I entered "AY Transport" (after doing the phone number reverse look-up) into my search engine and came across websites like this. I was horrified by what I read, and terrified about how my experiences up until that day matched that of others. Frantic, I made a judgment call and cancelled the move (and only then did Kimberly at NMN call me back - claiming the movers were just an hour away, yeah, right!). Despite a desperate plea with my bank, I have lost my $500 deposit. But I know in my gut that the rest of the move would have been exactly that of others here, and I'd have lost more than the $500. I'd LOVE to figure out a way to still get that money back. But in the meantime, if I can help anyone else discover the truth about these companies, or better yet contribute to the demise of these companies, I will have at least some level of satisfaction.
Please do not use these companies, and please spread the word!
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