Marketplace Homes did what they said they would do: they made it possible for us to purchase a larger home by renting our current condo. The problem is that we were told our home was being rented to a sweet little old lady, but this is not the case. Our beautiful condo is literally being destroyed by the sweet little old lady's grandson, his girlfriend, and their two pit bulls. Said lady does not live in the condo, but is only the name on the lease... Which in itself is alarming. We were never contacted by Marketplace Homes prior to the lease agreement to set lease restrictions, such as pet or smoker limitations. Since these tenants have moved into our home, we have received complaint after complaint from the neighbors and have already gotten "hate mail" from the Condo Association. I have asked Marketplace Homes repeatedly for a copy of the lease agreement to help me understand the tenant/landlord responsibilities, and Marketplace Homes has been unresponsive. While this company did help us move into a bigger home, we... They would do: they made it possible for us to purchase a larger home by renting our current condo. The problem is that we were told our home was being rented to a sweet little old lady, but this is not the case. Our beautiful condo is literally being destroyed by the sweet little old lady's grandson, his girlfriend, and their two pit bulls. Said lady does not live in the condo, but is only the name on the lease... Which in itself is alarming. We were never contacted by Marketplace Homes prior to the lease agreement to set lease restrictions, such as pet or smoker limitations. Since these tenants have moved into our home, we have received complaint after complaint from the neighbors and have already gotten "hate mail" from the Condo Association. I have asked Marketplace Homes repeatedly for a copy of the lease agreement to help me understand the tenant/landlord responsibilities, and Marketplace Homes has been unresponsive. While this company did help us move into a bigger home, we do not have any peace of mind whatsoever. Our condo is being held hostage and Marketplace Homes does nothing other than collect the rent (definitely not the worry-free experience we were promised). There is no property manger overseeing the terms of the lease are met or ensuring the property is maintained. Marketplace Homes acts in its own best interest, which is to rent your home to ANYONE, including criminals. Meanwhile, my neighbors are being chased by unleashed pit bulls; my condo is being destroyed by high-risk tenants; and Marketplace Homes turns a blind eye. We have since resorted to contacting the Better Business Bureau and filed a Consumer Fraud Complaint with the Attorney General's office. To be clear: Marketplace Homes can be a great option, but it comes at the expense of your peace-of-mind. Buyer beware... And get a really good lawyer.
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