Complaint / Review
Samsung
Dented Washing Machine

Hi,

I had purchased one Samsung washing machine and Refridgerator two weeks back from Reliance Digital (Shipra Mall Indrapuram, Ghaziabad). When the products were delivered at my home (16/17 Ban Rd. Shipra suncity), the installation Engineer found one dent in Washing machine body so I refused the installation and asked him for replacement and he took the feedback. Later on I talked to branch Manager also and He agreed for replacement but now whenever I am calling him He is not picking the call which shows his unprofessional attitude.
It's more than 10 days and no action has been taken for the replacement of washing machine. I am providing the phone numbers of installation Engineer and Reliance Digital Branch Manager phone numbers for your reference.

Branch manager-8826115744 (Sipra Mall Branch)
Installation Engineer Ranjit-9990818186

Now I am left with only option to file a case in consumer court agaist this matter.

BR//
Hemanshu (9650192562)