Dutch Heritage Home built our custom house in 2009 and has violated our contract, warranty and has failed to construct the staircases and other items conform to the building code.
We saw the problems as soon as we move in. The inspector of the Building Department of Portage County, OH who signed the certificate of occupancy was unqualified and incompetent.
To solve the problem:
We ask to the Dutch Heritage Home to correct the stairs, he didn't do it
We ask to the Building Department of Portage County, OH to re-do an inspection for the staircases and see if it was conform to the code. They refused to do it.
We made a complaint to the BBB of Akron, OH and went to a binding arbitration at the BBB. They denied our request based on the testimony of a member of the building department of Portage County.
We made a complaint to the Department of Commerce in Columbus.
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