This was my first work order with Shield Star home warranty company. Two things stuck out with what happened. First the communication with the home warranty company and I (Vender). They helped me through every step of the process and we made a precise decision on the work order. Secondly something dear to my heart, is preventive maintenance. The homeowner needs to be aware of it and the home warranty company shouldn't have to pay for repairs due to lack of upkeep on the home owners part.
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