On May23, I signed a contract with Gayla Nakamura to renovate my bathrooms. After 3 months of mishaps, she came to my home to collect her money. I told her that I was unhappy with the work and no longer trusted her. She just ignored me. I asked to see the receipts for the work done, and she gave me a spread sheet that she had made up. I ended up paying $22,973.44. Since then I have paid another contractor $3,200 to fix some of the problems. Gayla had sink hardware installed on the tub. I have an email in which she states that the tub hardware was replaced with the exact specifications that I had before. My contract stated that I was to receive tub hardware. The new contractor has replaced the sink hardware with tub hardware. The grout in the shower had to be replaced because it had cracked. The tile around the drain in the shower was jagged and had to be fixed. The marble counter tops had not been sealed and had to be sealed. The shower control had to be ajusted so I could get hot water. The glass shower door still needs some kind of adjustment. It doesn't close properly. I will have to get the man who refinished my tub to come back to fix the damage done to the tub when the hardware was replaced. Gayla hired unskilled workers to do my renovation. Even after paying the additional money, the job still loolk inferior. I am a widow and had no one with the right kind of knowledge to confer with about the work that was done. The only reason I paid Gayla the money was that I didn't want to damage my credit rating. I know that she took advantage of me. When Gayla worked for me, she was working with a company called Urban Decor. She now works Gardner Associates.
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