The stories are running rampant. So far over 40 complaints have been, or are in process with the Registrar of Contractor in Arizona against Mystic Custom Pools and Spas. There are several complaints filed with the Arizona Attorney General's Office for possible fraud and criminal intent is being considered at this time.
Nobody at this company are helping any of their prior customers, as stated in the newspaper, in fact, are leaving everyone in the lurch.
This company has taken money from people when they KNEW they were closing their doors. This company and their personnel have not paid sub-contractors, have not paid their state taxes, or any other expenses.
They took thousands and thousands of dollars from clients in the process of building their pools just the day before and the day of their closing.
There are rumors about how Jim Owen has "gotten into my face" and fights have ensued. His wife, Beverly is being targeted about how she actively pursued customers and collected vast amounts of money in the closing days and "strong armed" people.
The rumors further state that their over half a million dollar home they bought in the last six months is paid for. They have purchased new 75 thousand dollar trucks and new cars. They've taken at least two lavish vacations in the last six months.
How much is true, how much is rumor. An investigation will ferret out what is what and where the money is.
And, as gross as it sounds, apparently a pool company from Phoenix is moving into the Tucson market after the first of the year and it is reported that Jim Owen will be their new General Manager of Tucson Operations. NO KIDDING!
Mystic pool no longer has a valid ROC license as they failed to pay for and maintain their bond.
The whole situation is worse than reported originally in the newspaper and there are some rather obvious truths about the scam this company ran to get the money.
Pools that have been completed are running a 2 to 1 average of being a mess and needing significant work. Or be demolished and re-built.
You have no idea HOW thrilled we are that we choose to walk away from this snake. What a terrible group of people they must be to do this to others and just take the money and run.
They are disgusting.
Look out for wherever Jim Owen, Beverly Owen, Renee Cooperman, or Mike Jurado show up next.
STAY AWAY and let them suffer at least one day's worth of the angst and horror they've caused for other people.
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