In July, I placed an online order with USA Wallpaper/Decorate with Style for four rolls of wallpaper border.
The order seemed to go through just fine. I called afterward, anyway, to confirm my order. The item was discontinued, the customer-service rep said.
Naturally, I expected no charge on my Visa bill. I got one, all right, for $69.60 — despite the fact that the items were discontinued and companies aren't supposed to bill you until they ship twhat you ordered.
I've called the company three times, and each time, a rep has assured me she'd alert the accounting office ASAP. I've also e-mailed the company twice, with no reply. The charge still appears on my Visa bill, so a month ago I placed the charge in dispute (a service Visa offers).
The matter remains unresolved.
Never, ever place an order with this dishonest company. Its promise of "Satisfaction guaranteed" is a lie.
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