I defintely won't be spending any more of my money with Home Depot!
I ordered linoleum flooring in Februaruy 2006 and they were installed on schedule in early march. My husband and I loved it, they were beautiful and not exactly cheap! Almost $5000.00!
1 year installation warranty was included with the install. I really thought a company like Home Depot would stand by that!
What was I thinking!
A repair need that was the result of installers error, came up in June. I called them... No problem they say, we'll look after you. It is now the end of October. 1 person has come to look... But no repair has yet to be done! I got the run around, lots of return phone calls... But still NO REPAIR!
4 months later I have a new phone# to call that the install department so kindly gave me... Only an answering machine there! Talk about a brush off!
Never Again! I will shop with the little guys that might actually care about customer service!
One day I hope to have my floor fixed, probably by someone else.
If only I had read all the online complaints referring to Home Depot prior to purchase!
Now, I almost hate looking at my floors!
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