On Approx 1 dec 05 I placed an order for approx. $600. On 20 Dec my account was charged for a duplicate order which I did not order for $581.38 I have called and talked to a Reb. About this error. This error has cost my account to be overdrawn by three seperate stores. These over charges were at J CC Penney and two other stores. The bank has charged us $28. For every overdrawn account. All told I lost $84. If this CO had not made an error and sent me this duplicate order none of this would of occured. It now seems that J C Penney is trying to put the blame on us. Its easier to blame the customer then put the blame where it belongs at your shipping dept. T According to the lady reb. She has used every excuss to blame us. I have a lady that does all my shopping for me, I am a disabled Marine in a wheel chairand I have to depend on others to shop for me. I can not afford to pay extra money to co, s like J C Penneys that blame every one except themselves. Many orders over the past year had to be returned because of shippig errors. This was a bad error on J C Penney. I also take offense that the Reb would tell me not to trust the lady that shoppes for me. Well I certainly take offence to that and I certainly trust her more then J C Penney She is a high standard lady and does not deserve this kind of treatment from this co, Since I am on a budget I will not shop at this co again. I have spent thousands of $ over the past year. This Co has ruined my credit and two other people
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