I bought over $2,000 worth of flooring from the floor corner in August. They hired subcontractors to install the flooring. The first time I vaccumed the floor the carpet ripped all the way accross the floor. I told the company and they said that they would come out and look at it.
The owner of the company said that the subcontractors did not seam the edges correctly and she would have her husband fix the problem. One week later and the same spot tore up again. Now however several places are torn. When I complain to the floor corner they said that with Berber carpet small children and pets, which I do not have, can snag the carpet. Therefore they are not willing to fix it.
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