Very disappointed that batteries for drill purchased are not covered by warranty. I did register them previously and had them replaced two years ago. Now I am having the same problem with them not holding the charge, and they say they have no record of us in their system. I have the receipt and also contacted the company we used that replaced the batteries, but they don't keep records for two years ago.
They were supposed to let us know that we needed to register the new batteries, and that was not done at that time, so now we have to purchase new batteries or purchase new drills.
Very disappointing.
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