I purchased my laptop on 4/7 I was very happy with my choice until 11 I started having problems. Found out it was the motherboard and also found out from other sources that there had been a recall on this model. Anyway I called hp and send it them and they replaced the motherboard at no charge. Then on sept I called them again they could not tell me what was wrong with my computer. Again. Without a charge. It would turn on but nothing onscreen (black)... Now I have this expensive computer that doesn't work and they will not fix it again even though I got them to tell me what was wrong. They said. Motherboard. What? Twice I need a replacement on this worthless thing sitting on my desk with no picture what can be done? Please! I need my computer back. Plus I have a lot of pics I can not download because it doesn't turn on HELP!!!
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