I ordered a laptop computer model number M350WVN from Gateway last May. The first week I had the computer I have had many problems with the computer crashing. I called them and they did some quick tweaks. They kept tweaking my computer until the warrenty was expired. I sent it into Texas last year and when it came back I was electricuted twice so I took it to a local tech.
Last week I was shocked again and the motherboard caught on fire. I called Gateway and they told me there was nothing they could do because it was out of warrenty. Even though I had problems within the first seven days of recieving my laptop.
I also bought 2 new batteries because the computer would not charge my batteries because of a short. I have had numerous problems with a laptop that is only a year and a half old. They wanted to charge me $600 for a new motherboard that only cost them $400.
Complaint / Review
Gateway Computer
Ripoff
Author: Jo47
Offender: Gateway Computer
Country: USA State: Nationwide
Site: gateway.com
Information
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