Usacomplaints.com » Computers & Services » Complaint / Review: Nuance (Dragon NaturallySpeaking) - Customer/technical Support. #508806

Complaint / Review
Nuance (Dragon NaturallySpeaking)
Customer/technical Support

I obtained the Nuance Dragon NaturallySpeaking via a unique plan that assists hurt individuals continue work and college. I had been having a problem with setting it up to obtain since I'd place the program and watch for the auto-run to look (as directed). It never occurred. I read more in to the directions also it believed to get into 'my pc' and choose the setup choice... But there have been many setup choices without any further coaching which one I ought to select. I visited the web site to consider several to demand aid. The only real telephone numbers I came across were just free should you were inside a couple of months of merchandise subscription (which did not occur however since I really couldnot obtain this program), normally they're 20 bucks a demand technical assistance. And so I adopted contacting directions to request my problem about which "setup" to select.

It was about fourteen days before. Nowadays I eventually obtain a pre-published mail stating:

Dear Valued Client,

Please follow the correct funnel for joining and distributing a technical assistance event.info on opening Tech Support Team are available through the next site:

Http://epay. Scansoft.com/usa/default.Asp

Alternately, you are able to guide the Nuance Help Knowledgebase to find solutions to a lot of complex concerns.

Http://knowledgebase. Scansoft.com/

Which I examined and rechecked. There's no justification for not being going to contact a in regards to a item currently bought in the event that you cannot make it work. I've enough problems because it is which item is assume to assist these problems not provide me fresh types!


Offender: Nuance (Dragon NaturallySpeaking)

Country: USA   State: Pennsylvania

Category: Computers & Services

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