Usacomplaints.com » TV & Radio » Complaint / Review: AT&T U-verse - Deceptive marketing practices. #647132

Complaint / Review
AT&T U-verse
Deceptive marketing practices

The AT & T U Verse advertising employees mentioned the move from DirecTV and AT & T house telephone support and web could be "seamless". As the tv and house telephone support transition continues to be almost "seamless", the web move, particularly e-mail is a headache. We instantly experienced e-mail issues, for example identical accessing of messages and continual problem messages when trying to answer e-mail communications. Whenever we named AT & T U Verse customer support we were informed they don't offer technical assistance for person utilizing the Microsoft Outlook e-mail system. Obviously, the advertising employees never stated the only approach the client may obtain e-mail technical help from AT & T U Verse is by using the restricted performance AT & T web internet e-mail website. The AT & T web internet e-mail website is awful, with little of the editing, backup and stick, artwork along with other abilities typical to customers of the broadly approved Microsoft Outlook e-mail system. AT & T U Verse tech support team is significantly more than pleased to move the client to some fee-centered Advanced Technical Support Device that'll—to get a fee—assist the consumer straighten out the Perspective compatabiliy problems. Therefore, these creeps market the client an item that disrupts a completely working Perspective e-mail plan, after which need the client to pay for a charge to get the aid essential to remove whichever compatibility problem they produced. AT & T Uverse ought to be punished for scam and misleading business methods, for declining to create superior towards the possible client that AT & T Uverse won't help Microsoft Outlook or every other third party e-mail application. Had they completed thus in my own situation, I'd not have bought the support.


Offender: AT&T U-verse

Country: USA   State: Georgia   City: Marietta

Category: TV & Radio

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