We purchased a Dell Inspiron 1720 in February and on the following day, the problems started. My laptop has worked trouble-free about 90% of the time. I have tried to deal with Dell Tech Support. They have been very little help at all. It is difficul to understand most of the people I have spoken with. Each one of them thinks they have the answer to the problem. So far, no one has had the answer. Each time they say someone will call you on a specific date. No one ever calls. We have had Dell products for years and never had this many problems. I will not purchase another Dell computer ever and I let everyone that I associate with know of Dell's poor customer service and poor tech support.
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