Alienware notebooks (and possibly desktops) are completely bit of garbage. I am likely to be prety straightforward here. I simply purchased an Alienware Area 51 M15X. This really is my broker consideration identification: 483666 which may be the broker Purchase: Computer-615285A. Purchased last nov but since I have do not reside in US, it required around 3 months to reach here. Currently tried this notebook for just one week and that I wish to provide it 1 out-of 10 for score. No-hype here for my score. Completely honest. The notebook is completely damaged, here's why:
1. The keyboard is completely bit of garbage. Sorry for my extreme vocabulary however itis correct. I've another notebook, it is Sony VAIO and vaio keyboard is 100x better than alienware. Everytime I entered 20-30 characters on alienware, the keyboard did not react precisely for 1-2 period (for instance, I do want to create "keyboard", but though I precisely entered it, about the display it confirmed "keyoard". And so I have to keep pressing backspace after entered some characters). It generally does not react nicely, that is my level. The toughest keyboard actually, nothing when compared with VAIO as well as Acer.
2. Now this is actually the problem. I purchased this notebook for approximately $4,000 but I can not perform any activities. Why? Here's why:
Http://www.techsupportforum.com/microsoft-support/windows-vista-support/324273-vista-crash-blue-screen-helppp.html#post1865179
Also lazy to press it? No problem. Ostensibly on that line, I reported that each moment I mounted a brand new sport, it offered me a bluescreen of death. For instance I've simply purchased a Fallout 3 sport, i installed it. Subsequently even when I had been simply searching, it nevertheless offered me BSOD concept after which it failed. I will just steer clear of the bluescreen of death easily uninstall the sport. Subsequently couple of days later I attempted to set up GTA4 about the notebook, no chance. Nevertheless same outcome. Essentially it isn't only when I perform the game, but AFTER I MOUNTED THE SPORT, it gave me BSOD. You believe this really is because of Vista? Reconsider. Itis WHEA mistake and it's really occurring because of the damaged equipment.
Examine this out:
Http://www.bestlaptopz.com/images/alienware/Alienware-Crap1.jpg
Http://www.bestlaptopz.com/images/alienware/Alienware-Crap2.jpg
Http://www.bestlaptopz.com/images/alienware/Alienware-Crap3.jpg
I got these screenshots following the second-time I got BSOD. Currently tried the Alienware for just one week and everytime I experimented with repair issues and examined it again by adding and enjoying large activities, it usually offered me BSOD crash mistake. (today I am back again to my VAIO since their keyboard is completely unresponsive therefore it is only a waste of time attempting to do something there)
This Is Actually The dump record which was produced next 2nd BSOD. I submitted it towards the above url (techsupportforum) but since people probably will not study that line, I'll simply provide the download link here:
Http://rapidshare.com/files/175098339/ISO-8859-1_Alienware-problem. Rar.html
As well as examine the efficiency statement HTML file:
Http://rapidshare.com/files/174521639/perfmon.html
Everybody who I questioned concerning the issue usually provide me ONE suggestion: Deliver back the notebook. I read someplace Alienware usually required 1-2 weeks to check on the issue of our notebook therefore it'll be truly very time intensive to deliver back the notebook (require 3 months for that notebook to reach below therefore complete 6 months PLUS 2 weeks of the worthless fixing? Is going to do however if it can benefit).
What exactly did I actually do beside worrying? Lots of issues. First, I've delivered them emails, possibly currently 10 emails because the first evening I acquired this notebook. However they never responded. They just responded it once, requesting my order-id DESPITE I TOLD THEM THE AMOUNT "Computer-615285A". Could you think it? I've advised them about my figures, however they responded "Hello, are you able to confirm your purchase giving us the order-id bla bla bla". Subsequently so far they never responded anything anymore.
And So I called them at 866-287-6727, even though it was costly (internationa phone) used to donot care. I simply wished to request. I told them concerning the issue, but they cannot answer something. It is simply seem like they're preventing me. They actually explained to simply watch for the reply of the e-mail and 2 nights later-after the telephone phone (that will be today), they nevertheless have not delivered me any response.
Then I tried to talk to them. However the talk consultant stated that I ought to simply contact the technological support since she was simply looking after revenue assistance. I described the way the tech support team did not wish to consider any duties and just how they never responded my issue, then she stated "sorry" and shut the talk program. EXACTLY WHAT A CONDUCT
Our Alienware Area 51 M15X may be worth significantly more than $4,000, EXCLUDING the duty fee, delivery fee, etc. It created Primary 2 Severe (2.8 GHz), 4GB dual-layer storage, and nVidia GeForce 9800M GT. I had been a purchasing this notebook since I simply imagined it had been awesome. Really, this notebook is completely a bit of garbage and never also worth $1. The keyboard and PARTICULARLY the bluescreen issue truly made me disappointed. It appears my Alienware Area 51 M15x comes with an overheating problem or anything but again, the assistance did not wish to consider any duties.
Today I am truly scared easily ship back the notebook to them, they'll simply keep it for them. BAM, I Will drop anything. Therefore Alienware group, should you wont help me but still performing just like a bit*h, let us allow it to be a battle. I actually donot just post the problem below, but everywhere. I have been considering to make use of my online marketing abilities to advertise my complains on webpages so people may realize that if they purchase an Alienware item, they'll certainly be creating a really large mistake.:)
Congratulations, Alienware. Your Neighborhood-51 M15X has simply confused me. You men found me inside your lure. You can now spend your expenses by * me along with other of one's clients. Oneday, you are likely to regret it.
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