I bought an Inspiron 1501 notebook from Dell in June. After I was on dell.com site I improved the storage to 1gb and improved the disc/DVD-drive to some rw for both. I'd to obtain Windows Vista withit and wasn't insane about this but which was my only option also it was Windows Vista Fundamental and also to update to Windows Vista Home Quality was expensive. I'd the pc to get a small amount of time also it began performing up. I kept calling the tech-support point and got lengthy hold occasions and individuals who could not speak English. I eventually got somebody who had me operate the drive that included the computer also it confirmed nothing was wrong using the computer. After performing some study on the web I acquired Micheal Dellis current email address as [email protected] and sent him. After about twenty four hours I'd a telephone call from the technology. He'd me obtain Hot processor and within 9 units it confirmed I'd a poor drive and storage. A technology was delivered to my home to displace the poor equipment and also the pc worked good for around 14 days after which it began performing up again. I went Warm processor again to locate there have been poor alternative components in my own pc. I named the technology and obviously he'dnot return my telephone calls. After contacting [email protected] using the statement and informing them that I'd submitt a with Ny State Attorney General when they did not get my pc mounted, did the technology contact me. Dell delivered me a refurbished notebook and soon after recieving it the poewer wire kept receding and also the pc was operating so sluggish that it hardly shifted. Dell delivered a technology to displace the motherboard and wire. Following the technology quit the pc was totally dark and would not perform a factor. I subsequently named Dell and informed them I needed my money-back and get back their computer. They finally decieded to construct a brand new pc to as near whilst the one I originally requested. Well obviously in of a monthis period the drive broke again. I ultimately submitted a with Ny Attorneygeneral against Dell. Dell ultimately got back their pc and returned my income. I purchased an HP dv-1132nr and think it's great! I've had it nearly 2 weeks and also have not had one little bit of difficulty with it. Avoid Dell of course if you-can't get everywhere with Dell visit a state Attorney-General site and obtain the problem type and send it for them. They get after Dell INSTANTLY, they do not fool around. The more grievances towards the AG the more of the knee they've to remain on. NY AG simply got Dell back again to courtroom for that lengthy delay times for tech-support as well as for not repairing their computers in a reasonable fashion. Should younot tell Dell in 21 times you will want reimbursement, they do not need to take the computer back. That's the important thing 21 times. I really hope I will assist another person from going right through what I've been through with Dell. You are able to email me at [email protected] if you want extra information or assist with obtaining Dell to remain behind their goods.
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