In November Verizon assured me service was now available in my zip code, so we signed up for the triple play of phone, TV, and internet. My internet is supposed to be 500 kbps but is only 200. Three service techs came out and could not fix it, so it was referred to engineering, who decided it ...
Verizon Wireless is billing $9.99 per month for a "Premium Text Message" sent to my son's phone, which is part of a family plan. When I called customer service they said they could block Premium Text from my account, but that the $9.99 would continue to accrue each month regardless. The ...
I have been being over billed by Verizon for over 3 years. Yes I should have caught this, however, I didn't and that still doesn't make it right. I "bundled" my services through Verizon in Jan. At the time I had to upgrade some of my services to qualify for the bundle discount. So, for ...
In August my Samsung i760 screen began to lose the protective coating. I was no longer able to use the touch screen. The disintegration of the screen kept expanding. I brought it to one store and they did not have a replacement available. I brought it to another store and the clerk there said I had ...
This door to door salesman, came to my house offering what was too good to be true. I should have known better. He offered a price locked in for life, Free HBO and Cinemax and PayPerView Channels for life, 10% off my cell phone bill if I combined the bills, equipment to power my television in case ...
I entered into contract w/ Verizon on July 10 with a bundle service for phone, internet, and Direct TV for a special of $89/mo. There was a four month special that included the movie channels and NFL for this price. After four months the price would increase to $126 if I kept all the services. I ...