I purchased a new phone for my daughter, and paid full price for the phone, so as not to be forced into extending the existing contract with TMobile. TMobile then proceeded to add internet to this phone line, after we specifically told the Sales Rep we did NOT want internet on this line. (We have ...
Allow me to explain: a couple months back, I received an over the air update for one of my handsets on my family plan to upgrade the OS to Ice Cream Sandwich. The update appeared to install successfully and the phone rebooted like it said it would. Then it rebooted again, which I found odd because ...
T mobile is the worst company I have ever had! My husband is deployed in Afghanistan so I decided to shop around for cell phone companies with the best international rate, was quoted 48 cents a minute (gave them the zip code also where my husband is located), also was told it was free for my ...
I purchased a phone for over $300.00 and three days after the phone was freezing up, where it would still connected to the call, and could not disconnect or powered off, i had to removed the battery to hang up the call. After putting back the battery in the phone would still show it still dialing ...
I called T-mobile 5 times before ending my service with them to make sure I did not have a contract. They told me each time that I did not and had not for years. I told them to take whatever I owed up to July 4th from my checking account, which they did. I was unable to gain different service until ...
I spoke with customer service rep. On sept. 8. Asked why the $245.96 charge. I cancelled my service in aug. 2012 after using their service for 3 years on automatic pay, i cancelled the service in aug. 2012. Never did i know or expect this extra charge which they said was a one time charge. I do not ...